IMPORTANT INFORMATION ABOUT DOUBLE TROUBLE MOVIES AND QUICKTIME PLAYER: QuickTime Player version 7.6.6 will not play some of our movies correctly. We have updated our codecs so the problem should only occur with a limited number of our movies. This problem is not occurring with QuickTime 7.6.5 and earlier, but if you have updated your copy of QuickTime, we recommend playing our movies with VLC Media Player which can be downloaded free of charge at http://www.videolan.org/vlc/.
Our HQ Downloads are large files (approx. 300-400MB) and may take over an hour to download. You MUST have a stable high-speed internet connection (DSL, Cable, T1, T3) to download these movies. Dial-up and ISDN connections will time-out and you will not get your download. Your system must also meet the minimum requirements below. We cannot offer support for computer systems not meeting these specifications.
SYSTEM REQUIREMENTS - WINDOWS:
• A Pentium-class 2 GHz processor
• At least 500MB of free hard disk space
• At least 1 GB of RAM
• At least 128 MB of video RAM
• Windows 2000 Service Pack 4, XP Service pack 2, or Vista.
SYSTEM REQUIREMENTS - MACINTOSH:
• G4 or G5 processor, 1 Ghz or faster -OR- Intel Processor
• At least 500MB of free hard disk space
• At least 512MB of RAM
• At least 64 MB of video RAM
• Mac OS X 10.3.9 or later
SOFTWARE REQUIREMENTS:
• A standard internet browser (Internet Explorer, Safari, Firefox, Netscape, etc.). Download "helpers" such as Download Accelerator, GetRight, etc. WILL NOT WORK with any of our downloadable files.
• QuickTime 7.2 or later (Click here to download the most recent version). Our downloads will not play with WindowsMedia Player.
You will have 4 attempts over a 48 hour period to download your order. After you complete your order a download page will appear and you will also receive e-mail confirmation under the subject "Your DT Order Information". That e-mail will include a link for additional downloads if you require them. Please check your bulk or trash folder if you don't receive the confirmation e-mail within a few minutes after you have completed your order.
AOL.COM AND NETSCAPE.COM USERS PLEASE NOTE: Many of our AOL/Netscape customers are reporting that they are not receiving our download link e-mails. This is a result of the enhanced SPAM protection AOL is providing in an effort to combat the spread of junk mail and viruses. We would prefer that you provide a non-AOL or Netscape email address, such as one from yahoo.com when ordering. If you must use an AOL or Netscape e-mail address, BEFORE you order please add dt.sales@dtwrestling.com to your address book to help with proper receipt of your links. You should also turn off your AOL or Netscape spam protection before ordering.
If you experience problems with your download order please CLICK HERE to send us all your order information and description of the problem. Be sure to provide your name, the item code, title of the product/match and your order number for faster service.